Privacy Policy

At PKPest Pro (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website pkpest.pro or use our pest control services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information when you interact with us:

  • Personal Information You Provide:
    • Name
    • Contact details (email address, phone number, physical address)
    • Payment information (if you book services online)
    • Details about your pest control needs (e.g., type of pests, location of infestation)
    • Any other information you share when contacting us
  • Information Collected Automatically:
    • IP address
    • Browser type
    • Pages visited on our website
    • Time and date of your visit

We may also collect non-personal information, such as aggregated website usage data, to improve our services.

2. How We Collect Information

We collect your information through the following methods:

  • Online Forms: When you fill out contact forms, booking forms, or other forms on our website.
  • Direct Communications: When you reach out to us via email, phone, or other channels.
  • Automated Technologies: Through cookies and similar tracking tools that help us understand how you use our website.

3. How We Use Information

We use your personal information for the following purposes:

  • To provide, operate, and improve our pest control services.
  • To process your bookings and payments.
  • To respond to your inquiries and provide customer support.
  • To send you promotional materials or newsletters, if you have given your consent.
  • To analyze website usage and enhance your experience.

4. How We Share Information

We may share your personal information with:

  • Service Providers: Third parties who assist us in operating our business, such as payment processors, hosting providers, or data analysis services. These providers are contractually obligated to protect your information.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular updates to our security practices. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. User Rights

You have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.
  • Correction: Request correction of any inaccuracies in your data.
  • Deletion: Request deletion of your data, subject to any legal obligations we may have.

To exercise these rights, please contact us at support@pkpest.pro. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

  • Remember your preferences.
  • Analyze how you use our site (e.g., through tools like Google Analytics).

You can manage or disable cookies through your browser settings. For more information about third-party tools we use, such as Google Analytics, please refer to their respective privacy policies.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

10. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

Once this period ends, we will securely delete or anonymize your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with an effective date. Please review this policy periodically.

12. Compliance with Laws

We strive to comply with all applicable data protection laws in Pakistan. Should new data protection regulations, such as the Personal Data Protection Bill, come into effect, we will update this policy to reflect any changes in our practices.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@pkpest.pro

Phone: 0336 5808392